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Scitara DLX Services

Our team of experts is ready to accelerate your lab’s digital transformation. From project scoping through deployment and validation, we provide the expertise to enable your success.

“It’s not just the platform but also having access to experts with functional experience and technical skills.”

—QC Leader Top 10 Pharma

Experience Counts

We’ve worked in labs like yours; our team of specialists leverage their scientific and technical expertise to support your success through every step of the process:

  • Understand workflow requirements
  • Optimize workflows for execution in DLX
  • Create custom orchestrations based on requirements
  • Deep knowledge of standard industry instruments, applications and systems
  • Conduct ROI models to quantify benefits

Project Management

We can keep your implementation organized with project management services, including:

  • Resource validation, cost allocation and time management
  • KPI-based program management governance
  • Establishing key success metrics
  • Project planning, execution and risk management
  • Status monitoring and reporting
  • Project success and value analysis

Responsive Support

When your lab runs on DLX, we’ll ensure you always have access to quick, expert support to keep operations moving smoothly.

  • Single point of contact for general queries, requests and issues
  • Response teams across global time zones
  • User friendly incident tracking and reporting system
  • Support from our team of Lab Experts

Validation Services

Scitara DLX is designed to support audits and qualification procedures. With our comprehensive validation services, Quality Control and other highly regulated labs can also obtain:

  • Standard and customized validation services
  • Centrally managed DLX QA environment
  • Adherence to master validation plan
  • Technical and configuration specifications
  • IQ, OQ, PQ validation deliverables
  • Change control procedures

Scitara Academy

Scitara Academy is an on-demand DLX training platform, offering modules in a variety of key learning areas to help you deploy and operate DLX independently:

  • DXL administration, including user management
  • Configuration of endpoint connections
  • Configuration of new instruments and endpoints
  • Creation and management of orchestrations
  • DLX certifications for Foundation, Intermediate and Advanced Levels

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