Careers

 TRANSFORMING LAB CONNECTIVITY

Scitara is hiring! Join our growing team.

Scitara is a global provider of laboratory-specific, cloud-based software solutions for the life sciences and other science-based industries. Our solutions are powering the digital transformation of scientific laboratories by enabling them with modern lab data connectivity infrastructure and tools to accelerate science.

 

Click on the position below for job details or view all jobs on LinkedIn.

Role Description:

The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, FAQs, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will drive workshops and information gathering sessions with Product Management team, Software engineering team and clients as applicable to understand required content. The candidate will report into the Product Management team.

 

Requirement:

  • 4-6 years of experience of DDLC and SDLC practices
  • Knowledge of Collaboration platforms – JIRA, Confluence, Microsoft O365
  • Excellent Verbal and Written communication skills
  • Experience of Tech Writer in the Software products industry

Skills:

  • Knowledge of JavaScript
  • Knowledge of Authoring tools, DITA, Adobe Captivate
  • Authored API documentation
  • Experience of working in an Agile environment.
  • Experience of Zendesk CRM
  • Experience of working on software meant for Life Science industry
  • Experience of Testing

Educational Qualifications:

Bachelor/Master of Engineering or equivalent in Computer Engineering, IT or related field

 

Location:  Mumbai

 

Please contact Careers@scitara.com for more details.

Role Description:

The position is for a full-stack Node Js development engineer in the product development for Scitara working with the global engineering team

 

 Key Responsibilities:

  • Design of components in line with the overall product architecture
  • Development of backend components using Node Js and related stack as well as UI/dashboard using Angular and React
  • Development of test harnesses and unit-level test code
  • Work with peer development, automation and UX engineers and architect on the product development
  • Assist the test engineers in identification of test scenarios and development of automation
  • Participate in backlog grooming, sprint planning, daily scrum, sprint review and sprint retrospectives
  • Maintain compliance towards corporate policies on information security, confidentiality of data, and privacy of data Educational

Qualifications

  • Bachelor/Master of Engineering or equivalent in Computer Engineering, IT or related field

Experience

  • 4-8 years of experience in development on the MEAN (Mongo-ExpressAngular Js-Node Js) or MERN (Mongo-Express-React-Node Js) stack
  • Knowledge of working with cloud frameworks (AWS, Azure, GCP),
  • container technologies (Docker, Kubernetes), CI/CD tools (Jenkins, Travis)
  • Knowledge working with unit test tools/strategies (Mocha, Chai, Cucumber)
  • Experience with agile software development lifecycle

Location:  Mumbai

 

Please contact Careers@scitara.com for more details.

Role Description:

The position is for a frontend development engineer in the product development for Scitara working with the global engineering team

 

Key Responsibilities:

  • Development of frontend components for UI/dashboard using ReactJs with
  • Redux and Redux Sagas
  • Development of test harnesses and unit-level test code
  • Work with peer Development, Automation and UX engineers along with the Architect on the product development
  • Assist the test engineers in identification of test scenarios and development of automation
  • Participate in backlog grooming, sprint planning, daily scrum, sprint review and sprint retrospectives
  • Maintain compliance towards corporate policies on information security, confidentiality of data, and privacy of data

Educational Qualifications:

Bachelor/Master of Engineering or equivalent in Computer Engineering, IT, or related field

 

Experience

  • 3-6 years of experience in development on the MEAN (Mongo-ExpressAngular Js-Node Js) or MERN (Mongo-Express-React-Node Js) stack
  • Familiarity with SCSS and component library like Material UI
  • Working knowledge of RESful APIs and Web Sockets
  • Experience building single page applications.
  • Familiarity with MVC and other design patterns
  • Experience with agile software development lifecycle

Location:  Mumbai

 

Please contact Careers@scitara.com for more details.

Role Description:

The Application Specialist is a cross functional, customer facing role which will be responsible for understanding how instruments and informatics applications are used within the scientific lab. They will leverage this understanding to support creation and configuration of Scitara DLX Connectors and Orchestrations for demo purposes. Additionally, they will work alongside sales and product management acting as a key technical and domain expert, transferring that knowledge to our services and development organizations.

 

Key Responsibilities:

  • Product presentations and demonstrations
  • Ability to handle domain and technical queries and respond to customer request for information (RFI) or request for proposal (RFP)
  • Analyze and document customer requirements and business process
  • Build custom demonstrations, define and deliver proof of concepts (POC) implementations
  • Provide first-line of technical support for pilot projects
  • Liaise with the Engineering teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process
  • Applies understanding of lab applications and workflows to support Scitara DLX Connector and Orchestration development
  • Ability to write custom code/ scripts on DLX platform to develop POC for prospective customers
  • Working knowledge of standard instruments and instrument control software used in the laboratory (balance, pH meter, Empower, Chromeleon, etc.)
  • Working knowledge of informatics applications used in the laboratory (LIMS, ELN etc.)
  • Interfaces with vendor partners and customers to understand their workflow needs and develop internal service capability to deliver these services

Educational Qualifications:

Bachelor’s degree in chemistry/biochemistry or related sciences. Alternatively, an advanced degree in Computer Engineering with related laboratory experience.

 

Experience:

3 – 7 years of life sciences lab experience

Requirements

  • Ability to travel globally
  • Knowledge of and experience using analytical instrumentation, software and services common in laboratory environments (i.e. liquid chromatography, mass spectrometry, optical spectroscopy, automated sample preparation)
  • Knowledge of and experience interfacing the above applications with other applications in the lab including LIMS, E-Notebooks or data lakes

Desired Skills:

  • Knowledge of and experience using analytical instrumentation, software and services common in laboratory environments (i.e. liquid chromatography, mass spectrometry, optical spectroscopy, automated sample preparation)
  • Knowledge of and experience interfacing the above applications with other applications in the lab including LIMS, E-Notebooks or data lakes
  • Bioprocess knowledge a plus
  • Broad knowledge of typical laboratory domains and workflows
  • Understanding of Lab IT service support needs
  • Working knowledge of software tools and languages used in laboratory informatics (JavaScript, python and .Net)
  • Excellent written and verbal communication skills
  • Excellent teamwork skills
  • Ability to influence cross-functional teams

Location:

Marlborough, MA

 

Please contact Careers@scitara.com for more details.

Role Description:

  • Product Support responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.
  •  The candidate should be an excellent communicator who is able to earn customer trust
  • Create Sub-Teams with Different Specialisms
  • Create and maintain shift schedules.
  • The candidate should be familiar with helpdesk software
  • The candidate will help establish Scitara’s reputation as a company that offers excellent customer support during all sales and after-sales lifecycle.
  • Direct interaction with the Scitara Development, Quality and Service teams is in scope
  • Direct Customer interaction and participation in customer facing meetings and demonstrations is a part of this function
  • Should be self-motivated and individual contributor

Key Responsibilities :

  • Will be responsible for maintaining the support team (L1 and L2) and SLA adherence
  • Will be responsible for defining and maintaining shift timings
  • Participate in governance meetings
  • Generate, report and explain SLA reports
  • Respond to customer queries in a timely and accurate way, via email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update internal KBs with information about technical and application issues and useful discussions with customers
  • Share feature requests and effective workarounds with team members
  • Follow up with customers to ensure their technical and functional issues are resolved
  • Gather customer feedback and share with product and technical teams
  • Assist in training junior Product Support

Educational Qualifications:

Bachelor’s or Master’s degree in appropriate field of study

 

Desired Skills:

  • Should have minimum 7 years’ experience providing customer support for at least 1 industry standard enterprise class application
  • Skilled to work within environment of Change Request and Incident management and prioritizing solutions for the business continuity as per the ITIL process
  • Life Science domain experience is desirable
  • Need to be flexible to work in different shifts including night shifts
  • Experience using help desk software and remote support tools
  • Excellent oral and written communication skills
  • Excellent problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases

11 Apex Drive  / Marlborough, MA 01752  / info@scitara.com  / P: +1 774-847-5034