Scitara Careers

7+ years of experience in life science or related market industry with extensive experience in CSV.

Role Description:

• Product Support responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.
• Should be acquainted with Pharmaceutical, life sciences industry processes and compliance.
• Should have good understanding of GxP processes.
• The candidate should be familiar with organizational ITSM processes and computer system validation procedures.
• The candidate should be an excellent communicator who is able to earn customer trust
• Create Sub-Teams with Different Specialisms
• Create and maintain shift schedules
• The candidate should be familiar with helpdesk software
• The candidate will help establish Scitara’s reputation as a company that offers excellent customer support during all sales and after-sales lifecycle.
• Direct interaction with the Scitara Development, Quality and Service teams is in the scope
• Direct Customer interaction and participation in customer facing meetings and demonstrations is a part of this function
• Should be self-motivated and individual contributor

Key Responsibilities       

• Will be responsible for maintaining the support team (L1 and L2) and SLA adherence
• Will be responsible for defining and maintaining shift timings
• Participate in governance meetings
• Generate, report and explain SLA reports
• Respond to customer queries in a timely and accurate way, via email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update internal KBs with information about technical and application issues and useful discussions with customers
• Share feature requests and effective workarounds with team members
• Follow up with customers to ensure their technical and functional issues are resolved
• Gather customer feedback and share with product and technical teams
• Assist in training junior Product Support
• Work with cross functional team (Infra, Engineering, Development)

Location: Pune

5 – 10 years of experience of designing/delivering IT solutions for the life science laboratories.

10+ years of experience working in lab operations in the life sciences or related market.

Role Description

• The Product and Application Specialist is a cross functional, customer facing role. The person in this role will be responsible for understanding how instruments and informatics applications are used within the scientific lab environment and using that knowledge to support creation and configuration of Scitara DLX Connectors and Orchestrations for demo purposes and may support the services team as well.
• Works alongside a sales and PM to understand a customer’s business challenges and creates a solution prototype on DLX to present back to their decision makers, illustrating value and benefits via an engaging story.
• This role occupies a critical space between lab applications and the manual workflows currently happening within the lab and the ability of the Scitara DLX platform to automate those workflows in support of digital transformation and digital data exchange.
• Direct interaction with the Scitara Development, Quality, Service and Product Management teams is in scope. Direct Customer interaction and participation in customer facing meetings and demonstrations is a key part of this function.

Key Responsibilities

• Applies understanding of lab applications and workflows to support Scitara DLX Connector and Orchestration development and configuration in support of customer demonstrations and deployments.
• Interfaces with vendor partners and customers to understand their workflow needs and develop internal service capability to deliver these services.
• Supports the service team and sales with Orchestrations for customers in production and for customer demo’s, including javascript
• Act as a subject matter expert with respect to lab workflows and applications
• Deliver customer/partner trainings, product presentations and demonstrations.
• Participate as SME in custom demonstrations, define Proof of Concepts (POC) implementation plans and deliver POC’s.
• Working knowledge of Standard Instruments and Instrument software used in the Industry (eg Balance, pH meter, Empower, Chromeleon, Unicorn etc.)

Desired Skills

• Knowledge of and experience using analytical instrumentation, software and services common in laboratory environments (i.e. liquid chromatography, mass spectrometry, optical spectroscopy, automated sample preparation)
• Knowledge of and experience interfacing the above applications with other applications in the lab including LIMS, E-Notebooks or data lakes
• Bioprocess knowledge a plus
• Broad knowledge of typical laboratory domains and workflows
• Understanding of Lab IT service support needs
• Knowledge of modern software development processes and technologies (i.e. Agile methodologies, software process tools such as and Jira, Git, working knowledge of software tools and languages used in laboratory informatics (i.e. javascript, NodeJS, Pvthon and .Net) is a plus
• Excellent written and verbal communication skills
• Excellent teamwork skills
• Ability to influence cross-functional teams without formal authority

Location: Mumbai

About Us

Scitara is a global provider of laboratory-specific, cloud-based software solutions for the life sciences and other science-based industries. Our solutions are powering the digital transformation of scientific laboratories by enabling them with modern lab data connectivity infrastructure and tools to accelerate science.​

Location
Can be remote, reports into Marlborough Corporate Office

Description

The Scitara DLX platform uses “connectors” to interface to lab instruments, devices, applications, and services.  These connectors are written in either .NET or JavaScript.  Writing these connectors requires both software development skills (.NET or JavaScript) as well as an understanding of the lab environment and typical lab workflows.  The Scitara DLX platform allows automations to be created that utilize these “connected” assets.  Creating these automations also requires an understanding of typical lab processes, but the ability to develop JavaScript code snippets can also be an asset.

The Applications Architect is a cross-functional role most suited to an individual who has had their foot in both camps of software development and laboratory experience.   This cross-functional knowledge will allow them to research and prototype connectors for new laboratory assets, as well as utilizing these in conjunction with others in the DLX platform to create automated workflows.

They will work alongside sales and product management acting as a key technical and domain expert, transferring that knowledge to our services and development organizations. Additionally, they will work with the service delivery organization to develop custom orchestrations for demo purposes.

Roles and Responsibilities

• Apply understanding of lab applications and workflows to support Scitara DLX Connector and Orchestration development
• Provide first-line technical support for pilot projects
• Liaise with the Engineering teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process
• Liaise with the Engineering and Product Ownership teams to transfer knowledge on connector research and prototyping efforts
• Ability to write custom code/scripts on DLX platform to develop proof-of-concept for prospective customers or partners
• Working knowledge of standard instruments and instrument control software used in the laboratory (balance, pH meter, Empower, Chromeleon, etc.)
• Working knowledge of informatics applications used in the laboratory (LIMS, ELN etc.)
• Interfaces with vendor partners and customers to understand their workflow needs and develop internal service capability to deliver these services

Desired Skills

• Knowledge of and experience using analytical instrumentation, software and services common in laboratory environments (i.e., liquid chromatography, mass spectrometry, optical spectroscopy, automated sample preparation)
• Knowledge of and experience interfacing the above applications with other applications in the lab including LIMS, E-Notebooks or data lakes
• Bioprocess knowledge a plus
• Broad knowledge of typical laboratory domains and workflows
• Understanding of Lab IT service support needs
• Working knowledge of software tools and languages used in laboratory informatics (JavaScript, Python and .NET)
• Excellent written and verbal communication skills
• Excellent teamwork skills
• Ability to influence cross-functional teams

Experience

3 – 7 years of life sciences lab experience

Educational Qualifications:

Bachelor’s degree in chemistry/biochemistry or related sciences. Alternatively, an advanced degree in Computer Engineering with related laboratory experience.

About Us

Scitara is a global provider of laboratory-specific, cloud-based software solutions for the life sciences and other science-based industries. Our solutions are powering the digital transformation of scientific laboratories by enabling them with modern lab data connectivity infrastructure and tools to accelerate science.​

Roles and Responsibilities

• Development and maintenance of cloud native applications (IAAS/PAAS) in AWS for multiple products
• Design, build & maintain end to end CI/CD pipelines for new applications and services – continually upgrade with advancements in technology and process
• Build, release, and configuration management of production systems through CI/CD.
• Deployment of new product features/patch/update and installations to facilitate our rapid iteration and constant growth.
• Research and evaluate new tools and technologies on aws cloud platform for solution discovery to enrich SaaS platform.
• Responsible for complete DevOps for cross products within business unit
• Automating various tasks in cloud operations, deployment, monitoring, and performance optimization
• System troubleshooting and problem solving across platform and application domains
• Responsible setting up continuous monitoring & logging processes to ensure overall health & performance of customer facing services.
• Coordinate with multiple functional and process stakeholders for change requests of development

Experience

• 6+ working experience in production environment on aws cloud platform
• Strong understanding of CI/CD Pipelines (Kafka, Bitbucket, Ansible, Docker registry)
• Strong experience in AWS DevOps design and version control strategy with integrated source control of AWS configuration management.
• End to end implementation of tools, processes, and technologies.
• Analyze and identify opportunities and gaps in the current deployment process to increase application reliability.
• Build deployment and configuration automation for production deployment.
• Build frameworks for monitoring and troubleshooting production issues.

Desired Skills

• Experience working on Linux based infrastructure
• Working knowledge of various tools like terraform, Confluent, open-source technologies, and cloud services like AWS, Azure.
• Experience with production deployments of Kubernetes Cluster and Kubernetes Application deployment
• Experience in automating provisioning and managing Cloud infrastructure (AWS) at scale.
• Awareness of critical concepts in DevOps and Agile principles
• Excellent troubleshooting skills to troubleshoot problems in complex systems
• Comfortable collaborating and supporting a diverse team of engineers
• Working knowledge on building and configuration of monitoring platform (Prometheus, Grafana, OpenSearch, ELK, etc.)
• Experience managing and maintaining production workload wrt load balancer proxies, webservers, Queues, Caches etc.
• Ability to work with team

Educational Qualifications:

Degree in Engineering/master’s in computer applications / Information technology or equivalent

Location: Pune

About Us

Scitara is a global provider of laboratory-specific, cloud-based software solutions for the life sciences and other science-based industries. Our solutions are powering the digital transformation of scientific laboratories by enabling them with modern lab data connectivity infrastructure and tools to accelerate science.​

Location
Pune

Role Description:

• Product Support responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.
• The candidate should be an excellent communicator who is able to earn customer trust.
• The candidate should also be familiar with helpdesk software
• The candidate will help establish Scitara’s reputation as a company that offers excellent customer support during all sales and after-sales lifecycle.
• Direct Customer interaction and participation in customer facing meetings and demonstrations is a part of this function
• Should be self-motivated and individual contributor

Educational Qualifications
Bachelor’s or Master’s degree in appropriate field of study

Experience
5+ years of experience in life science or related market industry with extensive experience in CSV

Desired Skills

• Should have minimum 5 years’ experience providing customer support on standard enterprise class application
• Skilled to work within environment of Change Request and Incident management and prioritizing solutions for the business continuity as per the ITIL process
• Need to be flexible to work in different shifts including night shifts
• Experience using help desk software and remote support tools
• Excellent oral and written communication skills
• Excellent problem-solving skills
• Multi-tasking abilities
• Patience when handling tough cases

Role Description:
The position is for a full-stack Node Js development engineer in the product development for Scitara working with the global engineering team

Key Responsibilities:

• Design of components in line with the overall product architecture
• Development of backend components using Node Js and related stack as well as UI/dashboard using Angular and React
• Development of test harnesses and unit-level test code
• Work with peer development, automation and UX engineers and architect on the product development
• Assist the test engineers in identification of test scenarios and development of automation
• Participate in backlog grooming, sprint planning, daily scrum, sprint review and sprint retrospectives
• Maintain compliance towards corporate policies on information security, confidentiality of data, and privacy of data Educational

Qualifications

• Bachelor/Master of Engineering or equivalent in Computer Engineering, IT or related field

Experience

• 8-12 years of experience in development on the MEAN (Mongo-ExpressAngular Js-Node Js) or MERN (Mongo-Express-React-Node Js) stack
• Knowledge of working with cloud frameworks (AWS, Azure, GCP), container technologies (Docker, Kubernetes), CI/CD tools (Jenkins, Travis)
• Knowledge working with unit test tools/strategies (Mocha, Chai, Cucumber)
• Experience with agile software development lifecycle

Location:
Mumbai

Role Description:
Service Engineer-Product and Application Specialist is a cross functional, customer facing role.  The person in this role will be responsible for configuring Orchestrations and connections using Scitara DLX Platform. This role will liaise with internal teams to automate the manual workflows currently happening within the lab using Scitara DLX platform. Interaction with the Scitara Services internal teams is in scope. Direct Customer interaction and participation in customer facing meetings and demonstrations is in scope for this function. Should be self-motivated and a Team player.

Educational Qualifications:
Master’s Degree in Chemistry/Biochemistry or related Sciences. Alternatively, an advanced degree in Computer Engineering with related laboratory experience.

Experience:
7-12 years of experience working in lab operations in the life sciences or related market

Desired Skills:

• Knowledge of and experience using analytical instrumentation, software and services common in laboratory environments (i.e. liquid chromatography, mass spectrometry, optical spectroscopy, automated sample preparation) is desirable
• Knowledge of and experience interfacing the above applications with other applications in the lab including LIMS, E-Notebooks or data lakes is desirable
• Bioprocess knowledge a plus
• Broad knowledge of typical laboratory domains and workflows
• Understanding of Lab IT service support needs
• Knowledge of modern software development processes and technologies (i.e. Agile methodologies, software process tools such as and Jira, Git, working knowledge of software tools and languages used in laboratory informatics (i.e. JavaScript, NodeJS, Python and .Net) is desirable.
• Excellent written and verbal communication skills
• Excellent teamwork skills

Location: Mumbai

Role Description:
The position is for a DotNet (C#) development engineer in the product development for Scitara working with the global engineering team.

Educational Qualifications:
Bachelor/Master of Engineering or equivalent in Computer Engineering, IT or related field

Key Responsibilities:

• Design and implementation in line with the overall product architecture
• Development of components in DotNet interacting with COM objects, REST APIs
• Development of test harnesses and unit-level test code
• Work with peer development, automation and UX engineers and architect on the product development
• Assist the test engineers in identification of test scenarios and development of automation
• Participate in backlog grooming, sprint planning, daily scrum, sprint review and sprint retrospectives
• Maintain compliance towards corporate policies on information security, confidentiality of data, and privacy of data

Experience:

• 4-8 years of experience in development on DotNet (C#) stack
• Experience in development of installers
• Knowledge of working with cloud frameworks (AWS, Azure, GCP), container technologies (Docker, Kubernetes), CI/CD tools (Jenkins, Travis)
• Knowledge working with unit test tools/strategies
• Experience with agile software development lifecycle.
• Experience with NodeJs development (highly desirable)
• Experience with Atlassian suite of tools
• Experience with informatics applications or GxP compliant applications
• Experience with scientific instrumentation and/or data o Working with laboratory informatics systems (LIMS, ELN, SDMS)

Location: Mumbai

Role Description:
The position is for a test automation engineer in the product development for Scitara working with the global engineering team

Key Responsibilities:

• Identification of test scenarios and authoring of test case scripts
• Development of test harnesses, integration and regression testing scripts
• Performance and security testing of the application
• Work with peer development, automation and UX engineers and architect on the product development
• Participate in backlog grooming, sprint planning, daily scrum, sprint review and sprint retrospectives
• Maintain compliance towards corporate policies on information security, confidentiality of data, and privacy of data

Educational Qualifications:
Bachelor/Master of Engineering or equivalent in Computer Engineering, IT or related field

Experience:

• 6-8 years of test automation experience including testing of applications built on the MEAN (Mongo-Express-Angular Js-Node Js) or MERN (MongoExpress-React Js-Node Js) stack
• Experience with JavaScript and Cypress.io, Protractor or Selenium
• Knowledge of working with cloud frameworks (AWS, Azure, GCP), container technologies (Docker, Kubernetes), CI/CD tools (Jenkins, Travis)
• Experience with agile software development lifecycle

Location: Mumbai

Role Description:
The position is for a frontend development engineer in the product development for Scitara working with the global engineering team

Key Responsibilities:

• Development of frontend components for UI/dashboard using ReactJs with Redux and Redux Sagas
• Development of test harnesses and unit-level test code
• Work with peer Development, Automation and UX engineers along with the Architect on the product development
• Assist the test engineers in identification of test scenarios and development of automation
• Participate in backlog grooming, sprint planning, daily scrum, sprint review and sprint retrospectives
• Maintain compliance towards corporate policies on information security, confidentiality of data, and privacy of data

Educational Qualifications:
Bachelor/Master of Engineering or equivalent in Computer Engineering, IT, or related field

Experience

• 8-12 years of experience in development on the MEAN (Mongo-Express-Angular Js-Node Js) or MERN (Mongo-Express-React-Node Js) stack
• Familiarity with SCSS and component library like Material UI
• Working knowledge of RESful APIs and Web Sockets
• Experience building single page applications.
• Familiarity with MVC and other design patterns
• Experience with agile software development lifecycle

Location: Mumbai

Role Description:
The position is for a test automation architect in the product development for Scitara working with the global engineering team

Key Responsibilities:

• Architecture and development of software test automation for a service-oriented event-driven SaaS product offering on the NodeJs stack
• Lead the vision and development for the test automation (APIs, web sockets, UI), guide the automation developers
• Work with Product Architect and QE Lead on realizing the overall vision of the Product
• Participate in backlog grooming, sprint planning, daily scrum, sprint review and sprint retrospectives
• Maintain compliance towards corporate policies on information security, confidentiality of data, and privacy of data

Experience:

• 10-14 years of experience in automation development, preferably with JavaScript platform
• Experience with agile software development lifecycle

Desired Skills:

• Experience with informatics applications or GxP compliant applications
• Experience in secure coding and building applications for regulated industries

Location: Mumbai

Role Description:
The position is for a backend leader/architect in the product development for Scitara working with the global engineering team

Key Responsibilities:

• Architecture and development of backend components for micro-services event-driven product on the MongoDB-NodeJs platform
• Design and implementation of Backend functions using Express, Fastify, Web sockets, REST API, GraphQL,
• Lead the vision for the Backend system design, guide the backend developers and test automation efforts
• Work with Product Architect on realizing the overall vision of the Product
• Participate in backlog grooming, sprint planning, daily scrum, sprint review and sprint retrospectives
• Maintain compliance towards corporate policies on information security, confidentiality of data, and privacy of data

Experience:

• 2-16 years of experience in development on the MERN (Mongo-Express-React-Node Js) stack with thorough knowledge of NodeJs
• Working knowledge of RESful APIs and Web Sockets
• Working experience with static code analysis, build pipelines, and
• Experience with agile software development lifecycle

Desired Skills:

• Experience with informatics applications or GxP compliant applications
• Experience in secure coding and building applications for regulated industries

Location: Mumbai

10+ Years of experience in software development, design, and architecture.

Role Description

The Software Architect will have responsibility for the definition and evolution of the Connectors for the Scitara DLX platform and work closely with the engineering team to facilitate knowledge transfer and gather feedback as to how the Connectors architecture can be improved to meet product goals.

Key Responsibilities

• Design and engineer the Connectors for the Scitara DLX SaaS application.
• Define and document project layout and structure.
• Evaluate, choose, implement technical solutions to meet product and engineering requirements.
• Set coding standards, rules, and guidelines for the Web Console product engineering team.
• Assist product and quality engineering teams with diagnostics and problem analysis.
• Work closely with engineering teams to transfer knowledge and incorporate feedback into the Connectors design for continuous improvement.
• Work closely with the architecture team to ensure the Connectors architecture meets the needs of the application and help evolve the application architecture to address Connectors concerns.
• Provide mentorship and career development for other team members.
• Represent Scitara DLX in interactions with customers, partner, or vendor discussions where technical insights into the Scitara DLX Connectors are required.

Experience

• Working knowledge of networking security, firewalls, proxies, and routing.
• Working knowledge of lab hardware, instruments, and equipment (HPLC, mass spectrometry, plate readers, small devices, etc.)
• Strong knowledge of software development patterns and practices.
• Rounded architecture experience including some or all of program/project design and management, evolution, and security.

Desired Skills

Docker, Kubernetes, AWS, CI/CD, Deployment Automation, Messaging Technologies (Kafka, AMQP, MQTT), MongoDB, Cloud Security, Linux, IoT, Networking, JIRA, Confluence, Bitbucket

Location : Mumbai

2+ years of software Product development/ownership/management experience and minimum of 3+ years of experience working on products with SaaS delivery model.

Role Description :

Join us on our journey of building an industry-leading software technology platform that is helping pharmaceutical and biotechnology companies accelerate life-saving therapies to market.

Scitara has an opening for Product Owner of our core SaaS product. What Product Owner means to us, is an individual who works with Product Management and the Development team to convert requirements into realized product features.

This individual must understand technologies used in a modern SaaS application (see below) so they can effectively communicate with the development team. They will help prioritize and groom issues based on requirements identified by product management, plan and breakdown release cycles into digestible chunks and manage the day-to-day, week-to-week execution of these cycles to keep the development team on track. Ninja-level skills in Jira would be helpful.

Knowledge of laboratory instrumentation, informatics or workflows would be a bonus, but we can teach you that part. It is critical that the Product Owner can coordinate across teams and time zones. A Product Owner is the interpreter, negotiator and coordinator who is ultimately responsible for getting releases delivered on time. If you have the above and are the “speak quietly but carry a big stick” kind or can carry the respect of people who have just met you – we want you to be our Product Owner (but, um, you can’t bring your stick)

Key Responsibilities

• Work collaboratively with Development and Product Management in a multicultural environment to convert identified product requirements into product features
  • Plan release cycles/breakdown release cycles into deliverable chunks
  • Build wireframes to guide frontend development • Build flow/activity diagrams to illustrate multi-service process flow intent
  • Ensure well-groomed issues are ready for development to work on for planned release cycle sprints
  • Maintain prioritized backlog with input from Customers, Partners, Sales, and Support Ideal

Educational Qualifications

Bachelor/Master degree in Computer/IT or related technical field with effective writing experience and/or, related experience in Lab Informatics domain with hands-on technical writing experience

Experience

• Knowledge of modern cloud technology (i.e. AWS services, Kubernetes, document databases such as MongoDB, multi-service architectures that employ messaging systems (i.e. Kafka, RabbitMQ) for internal communication, frontend development UX development tools like Figma)
  • Exceptional analytical, verbal, and written communication skills
  • Successful track record of collaboration with key stakeholders
  • Demonstrated ability to work at a strategic level, but also able to get into the details on requirements.
  • Bachelor’s degree or equivalent work experience Desired Skills
  • Knowledge/experience in a laboratory environment (i.e. working in, providing IT support for, developing products for laboratories

Location : Mumbai