Careers

 TRANSFORMING LAB CONNECTIVITY

Scitara is hiring! Join our growing team.

Scitara is a global provider of laboratory-specific, cloud-based software solutions for the life sciences and other science-based industries. Our solutions are powering the digital transformation of scientific laboratories by enabling them with modern lab data connectivity infrastructure and tools to accelerate science.

 

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About Us

Scitara is a global provider of laboratory-specific, cloud-based software solutions for the life sciences and other science-based industries. Our solutions are powering the digital transformation of scientific laboratories by enabling them with modern lab data connectivity infrastructure and tools to accelerate science.​

 

Location

Mumbai/Pune

 

Role Description:

  • Product Support responsibilities include resolving customer queries, recommending  solutions and guiding product users through features and functionalities.
  • The candidate should be an excellent communicator who is able to earn customer trust.
  • The candidate should also be familiar with helpdesk software
  • The candidate will help establish Scitara’s reputation as a company that offers excellent customer support during all sales and after-sales lifecycle.
  • Direct Customer interaction and participation in customer facing meetings and demonstrations is a part of this function
  • Should be self-motivated and individual contributor

Educational Qualifications

Bachelor’s or Master’s degree in appropriate field of study

 

Experience

2 years of experience in life science or related market industry with extensive experience in CSV

 

Desired Skills

  • Should have minimum 2 years’ experience providing customer support for at least 1 industry standard enterprise class application
  • Skilled to work within environment of Change Request and Incident management and prioritizing solutions for the business continuity as per the ITIL process
  • Need to be flexible to work in different shifts including night shifts
  • Experience using help desk software and remote support tools
  • Excellent oral and written communication skills
  • Excellent problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases

Please share your resume at Careers@scitara.com

About Us

Scitara is a global provider of laboratory-specific, cloud-based software solutions for the life sciences and other science-based industries. Our solutions are powering the digital transformation of scientific laboratories by enabling them with modern lab data connectivity infrastructure and tools to accelerate science.​

 

Location

Pune

 

Role Description:

The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, FAQs, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will drive workshops and information gathering sessions with Product Management team, Software engineering team and clients as applicable to understand required content. The candidate will report into the Product Management team.

 

Key Responsibilities

  • Understand product features, capabilities and roadmap
  • Explain technical ideas in simple language.
  • Create user documentation for a variety of material – FAQs, manuals, guides, white papers etc.
  • Track progress of artifacts and drive closure
  • Assist Marketing in short videos, collateral development
  • Maintain, catalog, update and archive documentation artifacts
  • Train internal teams for product features

Educational Qualifications

Bachelor/Master of Engineering or equivalent in Computer Engineering, IT or related field

 

Experience

  •  6+ years of experience of DDLC and SDLC practices
  • Knowledge of Collaboration platforms – JIRA, Confluence, Microsoft O365
  • Excellent Verbal and Written communication skills
  • Experience of Tech Writer in the Software products industry

Desired Skills

  • Knowledge of Javascript
  • Knowledge of Authoring tools such as Madcap Flare, RoboHelp,
  • Oxygen, DITA, Adobe Captivate
  • Authored API documentation
  • Experience of working in an Agile environment
  • Experience of Zendesk CRM
  • Experience of working on software meant for Life Science industry
  • Experience of Testing

Please share your resume at Careers@scitara.com

About Us

Scitara is a global provider of laboratory-specific, cloud-based software solutions for the life sciences and other science-based industries. Our solutions are powering the digital transformation of scientific laboratories by enabling them with modern lab data connectivity infrastructure and tools to accelerate science.​

 

Location

Marlborough, Massachusetts
May be performed remotely

 

Role Description:

Reporting in to the Head of Product Management, the successful candidate will manage an international team of technical writers and content creation specialists working closely with the global Product Management, Engineering, Service and Marketing teams.

 

The successful applicant will manage the team responsible for creation and organization of Scitara Digital Lab Exchange (DLX) Knowledge Base Content, Scitara DLX training materials, Marketing content and other technical and related documentation. Scitara expects the person in this role to also directly contribute content.

 

Knowledge of cloud-based content creation and animation tools is a plus. This position reports into our US headquarters in Marlboro, MA and may be performed remotely.

 

Key Responsibilities

  • Manage global, diverse team of direct and contract technical writers
  • Manage content delivery based on key product, service and marketing timelines
  • Maintain a library of completed content, works in progress and revisions
  • Contribute to content delivery including:
    • Development of the comprehensive, user-friendly technical content for product release documentation such as administration and usage guides (Scitara DLX Knowledgebase)
    • Development of technical administration content for product operations such as configuration and administration guides (Administration Guides)
    • Development of technical content for user support such as training and FAQs
    • Maintain compliance toward corporate policies on information security, confidentiality of data, and privacy of data

Educational Qualifications

Bachelor/Master degree in Computer/IT or related technical field with effective writing experience and/or related experience in Lab Informatics domain with hands-on technical writing experience

 

Experience

  • 10+ years of experience in development of technical documents
  • Experience with cloud based support portals such as ZenDesk
  • Experience working as part of or in close coordination with software/ technical development teams
  • Experience with software development lifecycle processes

Desired Skills

  • Management of international teams
  • Knowledge of supporting documentation for cloud based applications
  • Familiarity with community based portals and chat environments
  • Quick learner to understand product audience and product capabilities
  • Superior written and verbal communication skills, with a keen eye for detail
  • Familiarity or awareness of GxP and tracking compliance with corporate and other policies
  • Familiarity with scientific lab instrumentation and informatics software applications a plus

Please share your resume at Careers@scitara.com

Role Description:

The position is for a full-stack Node Js development engineer in the product development for Scitara working with the global engineering team.

 

Key Responsibilities:

  • Design of components in line with the overall product architecture
  • Development of backend components using Node Js and related stack as well as UI/dashboard using Angular and React
  • Development of test harnesses and unit-level test code
  • Work with peer development, automation and UX engineers and architect on the product development
  • Assist the test engineers in identification of test scenarios and development of automation
  • Participate in backlog grooming, sprint planning, daily scrum, sprint review and sprint retrospectives
  • Maintain compliance towards corporate policies on information security, confidentiality of data, and privacy of data Educational

Qualifications

  • Bachelor/Master of Engineering or equivalent in Computer Engineering, IT or related field

Experience

  • 4-12 years of experience in development on the MEAN (Mongo-ExpressAngular Js-Node Js) or MERN (Mongo-Express-React-Node Js) stack
  • Knowledge of working with cloud frameworks (AWS, Azure, GCP), container technologies (Docker, Kubernetes), CI/CD tools (Jenkins, Travis)
  • Knowledge working with unit test tools/strategies (Mocha, Chai, Cucumber)
  • Experience with agile software development lifecycle

Location: Mumbai

 

Please share your resume at Careers@scitara.com

Role Description:

Service Engineer-Product and Application Specialist is a cross functional, customer facing role.  The person in this role will be responsible for configuring Orchestrations and connections using Scitara DLX Platform. This role will liaise with internal teams to automate the manual workflows currently happening within the lab using Scitara DLX platform. Interaction with the Scitara Services internal teams is in scope. Direct Customer interaction and participation in customer facing meetings and demonstrations is in scope for this function. Should be self-motivated and a Team player.

 

Educational Qualifications:

Master’s Degree in Chemistry/Biochemistry or related Sciences. Alternatively, an advanced degree in Computer Engineering with related laboratory experience.

 

Experience:  7-12 years of experience working in lab operations in the life sciences or related market

 

Desired Skills:

  • Knowledge of and experience using analytical instrumentation, software and services common in laboratory environments (i.e. liquid chromatography, mass spectrometry, optical spectroscopy, automated sample preparation) is desirable
  • Knowledge of and experience interfacing the above applications with other applications in the lab including LIMS, E-Notebooks or data lakes is desirable
  • Bioprocess knowledge a plus
  • Broad knowledge of typical laboratory domains and workflows
  • Understanding of Lab IT service support needs
  • Knowledge of modern software development processes and technologies (i.e. Agile methodologies, software process tools such as and Jira, Git, working knowledge of software tools and languages used in laboratory informatics (i.e. JavaScript, NodeJS, Python and .Net) is desirable.
  • Excellent written and verbal communication skills
  • Excellent teamwork skills

Location: Mumbai

 

Please share your resume at Careers@scitara.com

Role Description:

The position is for a DotNet (C#) development engineer in the product development for Scitara working with the global engineering team.

 

Educational Qualifications:

Bachelor/Master of Engineering or equivalent in Computer Engineering, IT or related field

 

Key Responsibilities:

  • Design and implementation in line with the overall product architecture
  • Development of components in DotNet interacting with COM objects, REST APIs
  • Development of test harnesses and unit-level test code
  • Work with peer development, automation and UX engineers and architect on the product development
  • Assist the test engineers in identification of test scenarios and development of automation
  • Participate in backlog grooming, sprint planning, daily scrum, sprint review and sprint retrospectives
  • Maintain compliance towards corporate policies on information security, confidentiality of data, and privacy of data

Experience:

  • 4-8 years of experience in development on DotNet (C#) stack
  • Experience in development of installers
  • Knowledge of working with cloud frameworks (AWS, Azure, GCP), container technologies (Docker, Kubernetes), CI/CD tools (Jenkins, Travis)
  • Knowledge working with unit test tools/strategies
  • Experience with agile software development lifecycle.
  • Experience with NodeJs development (highly desirable)
  • Experience with Atlassian suite of tools
  • Experience with informatics applications or GxP compliant applications
  • Experience with scientific instrumentation and/or data o Working with laboratory informatics systems (LIMS, ELN, SDMS)

Location: Mumbai

 

Please share your resume at Careers@scitara.com

Role Description:

Scitara is looking for a Product Owner to join our growing team to build a cutting-edge product in the Lab Informatics space. The ideal candidate should have prior Product Owner experience and should work well in a cross functional environment involving Engineering, Product Management, Quality, Services and Business teams

 

Key Responsibilities:

  • Understand business domain, product roadmap, features and capabilities
  • Work with senior management in customer activities for product demos, market sensing and incorporate feedback in the product design process
  • Work in a global and multicultural team
  • Translate product roadmap features into well-defined product requirements including features, user stories, requirement specifications and acceptance test criteria
  • Prioritize and maintain the backlog for assigned products
  • Work with other teams in the entire product life cycle from sales to support

Experience:

  • 8-10 Years of experience working in software products or services industry
  • 3+ Years working in a Product Owner role
  • Experience of working in an Agile environment
  • Experience of prior Development/Testing
  • Experience in SaaS product companies Nice to have
  • Experience of working on software meant for Life Science/Healthcare domain
  • Strong business analysis and technical skills
  • Excellent Verbal and Written communication skills
  • Detail oriented and good at multi-tasking

Location: Mumbai/Pune

 

Please share your resume at Careers@scitara.com

11 Apex Drive  / Marlborough, MA 01752  / info@scitara.com  / P: +1 774-847-5034